Email Settings

Configure your sending domains, sender identities, default schedule, email provider, and view delivery logs.

Open Workspace Settings → Email to manage how your email sequences are sent. These are your workspace-level defaults - individual sequences can override the default provider.

Three Tabs

Domains and Senders

Before you can send emails, you need a verified domain and at least one sender identity.

Sending Domains

1. Click Add Domain
2. Enter your domain (e.g., yourbrand.com)
3. Vibey provides DNS records to add at your domain registrar
4. Wait for verification - Vibey checks automatically

Once verified, you can create sender addresses on that domain.

Sender Emails

After verifying at least one domain:

1. Click Add Sender Email
2. Enter the from address (e.g., hello@yourbrand.com), from name, reply-to address, and reply-to name
3. The sender is ready to use in your sequences

You can also click Sync from my Domains to pull in senders from SendGrid if you've already configured them there.

General Settings

Your workspace-wide email defaults:

Default Sending Schedule

• Sending days - Toggle which days of the week emails can be sent
• Sending window - Set the time range (e.g., 9 AM to 6 PM)
• Timezone - Choose your timezone for the schedule

Email Branding

• Hide Powered by Vibey - Toggle off the Vibey footer in sent emails

Default Email Provider

• Vibey (SendGrid) - The default provider
• GoHighLevel - Available if you've connected GHL

Individual sequences can override this default and use a different provider.

Reply Detection

• Pause on reply - Automatically pause a sequence when someone replies
• Stop keywords - Define keywords that stop the sequence (e.g., "unsubscribe," "stop," "remove me")

Email Logs

A searchable log of every email sent from your workspace:

• Filter by type - Single emails, sequence emails, broadcast emails, or archived
• Filter by status - Delivered, opened, clicked, bounced, failed
• Filter by date range
• Search by recipient, subject, or sender address

Click any log entry to see the full detail:

• Status timeline (created → sent → delivered → opened → clicked)
• Subject and recipient
• From address
• Full HTML body preview

You can archive individual email logs to keep things clean.

Campaign-Level Overrides

The workspace email settings are the defaults. When you prepare an email send from a specific campaign, you can choose which sender identity and provider to use at send time - overriding the workspace defaults for that specific send.