How the Brain Works
The Brain is Vibey's memory system: personal identity, company operating intelligence, customer reality, and agent expertise.
The Brain is what separates generic AI output from work that sounds like it came from someone who deeply knows your business and your customers. Without it, agents are smart but uninformed. With it, they reference your frameworks, use your language, and build on your best work.
The Core Brains
Vibey organizes durable knowledge into focused brain scopes. Each has a different job.
| Brain | What it holds | Who uses it |
|---|---|---|
| User Brain | Everything about you as an individual: voice, preferences, personal context, your meeting history | All agents you work with |
| Company Cortex | How your organization behaves: beliefs, standards, protocols, tensions, moves, anti-patterns, decisions, retrieval rules | Every org agent |
| Customer Brain | Real customer signals from contacts and interactions, not invented personas | Customer-facing agents |
| Agent Brain | Role-specific expertise for one agent (the best of their field) | That one agent only |
Space Context
Spaces hold active work context: docs, tasks, channels, deliverables, artifacts, flows, and current strategy. That context is useful while work is happening, but it is not automatically durable memory.
When a Space produces a durable company lesson, Atlas can promote it into Company Cortex. When it reveals customer reality, it belongs in Customer Brain. When it trains one specialist, it belongs in Agent Brain.
How Agents Use the Brain
When an agent starts working on a task, they reach into the brains available to them in this order:
- Space context for what is happening right now
- User Brain and Company Cortex for personal and org operating context
- Customer Brain if the task touches a real customer
- Their own Agent Brain for expert knowledge in their specialty
- They combine all of it to produce informed, contextual output
This means any piece of work, a blog post, an ad, a research report, is informed by your strategy, your audience, your brand voice, your customers, and the best practices in the agent's field.
What You Can Upload
| Format | Examples |
|---|---|
| Documents | PDFs, Word docs, spreadsheets, text files, CSV, JSON, XML |
| URLs | Website pages, blog posts. Vibey extracts the content |
| Videos | YouTube links, uploaded video files. Audio gets transcribed and analyzed |
| Audio | Podcast episodes, voice memos. Transcribed and indexed |
| Images | Screenshots, diagrams. OCR extracts text content |
| Text | Paste anything directly: notes, frameworks, SOPs |
| Meeting recordings | Connect Fathom or Fireflies for automatic ingestion |
| Cloud files | Import from Google Drive or Dropbox |
| Contact tagging | Tag a contact when capturing a memory to feed the Customer Brain |
Managing Your Brains
Search
Search across any brain using semantic, graph, or hybrid search. Find specific knowledge by topic, keyword, or meaning.
Delete
- Delete a single memory removes that specific piece of knowledge and its connections.
- Delete a source removes the source and all memories that came from it (delete a PDF and all extracted knowledge disappears).
Copy and Move
Transfer knowledge between brains:
- Copy a memory from your User Brain to a Campaign Brain (keeps the original)
- Move a memory from one brain to another (removes the original)
- Transfer durable knowledge between User, Company Cortex, Customer, and Agent brains when it belongs somewhere else
Talk to Atlas
Atlas is your Brain Scholar agent. Click Talk to Atlas on the Brain page to have a voice conversation about your knowledge. Atlas can:
- Search your memories and answer questions about what you know
- Save new memories from your conversation
- Show you brain stats and recent additions
- Identify gaps in your knowledge base
- Trigger knowledge crystallization (organizing and connecting memories)
The Knowledge Graph
Your brain is not a flat list of documents. It is a connected graph where memories link to each other through relationships. The Brain page shows this as an interactive force-directed visualization where you can:
- See clusters of related knowledge
- Explore connections between memories
- Filter by time range (24 hours, 7 days, 30 days)
- View experience groups (memories from the same source)
- Switch between User, Company Cortex, Customer, and Agent brain views
Cortex Max
Cortex Max is the upgrade that turns your brain from a storage box into a living library. When enabled, Atlas organizes your memories into structured pages (topics, entities, and cross-cutting synthesis) that your agents can read and reason from.
You can enable Cortex Max per durable brain: User, Company Cortex, Customer, or Agent. Each gets its own organized intelligence layer.
Learn more in Cortex Max.
The Golden Rule
More context = better output. Always.
A 60-second upload of your brand guidelines improves every piece of content your agents create. A 5-minute session uploading your best reference materials transforms agent performance.
Not sure where to start? Read What to Put in Each Brain for a complete guide.

