Organization Billing
How credits, plans, auto-recharge, and usage tracking work for organizations - separate from your personal billing.
Organization billing is completely separate from your personal account billing. When you're working in an organization, all credit usage comes from the org's shared pool - not your personal balance.
How Org Credits Work
Organization credits have three sources:
| Source | How it works |
|---|---|
| Base credits | Included with your org's plan each month |
| Rollover credits | Unused base credits that roll over from previous months (up to the plan's rollover cap) |
| Purchased credits | Credits you buy on top of the plan allowance |
When agents work on org campaigns, credits are deducted in this order: base credits first, then rollover, then purchased.
200 credits = $1 (same rate as personal accounts)
Plans
Organizations have their own subscription plan, separate from any personal plan. The plan determines:
- Base credits per month - How many credits the org gets each billing cycle
- Rollover cap - Maximum unused credits that carry over month to month
- Billing period - Monthly or annual
Manage your org plan from Account Settings → Organization → Billing, or through the Stripe billing portal.
Purchasing Credits
When the org needs more credits beyond the plan allowance, owners can purchase credit packs. Purchased credits are added to the org pool immediately and are available to all members.
Only owners can purchase credits for the organization.
Auto-Recharge
Set up auto-recharge so the org never runs out mid-task. When the credit balance drops below a threshold, credits are automatically purchased.
This is critical for Autopilot - if the org runs out of credits, all autonomous work pauses until credits are added.
Per-Member Credit Limits
Organization owners can set credit limits per member. This prevents any single member from consuming a disproportionate share of the org's credit pool.
Usage Tracking
The org billing dashboard shows:
- Current balance - Base, rollover, and purchased credits available
- Total used this month - How many credits have been consumed
- Usage history - Credit consumption over time
- Per-member usage - See which members are consuming what
- Invoices - Past invoices and payment history
Who Can Manage Billing
| Action | Required role |
|---|---|
| View balance and usage | Admin or higher |
| Purchase credits | Owner only |
| Change plan | Owner only |
| Manage auto-recharge | Owner only |
| Set member credit limits | Owner only |
| Access Stripe portal | Owner only |
| View invoices | Owner only |
Personal vs Org Billing
| Personal | Organization | |
|---|---|---|
| Credit pool | Yours only | Shared across all members |
| Plan | Your personal subscription | The org's subscription |
| Auto-recharge | Your personal setting | Org-level setting |
| Usage tracking | Your usage only | Per-member breakdown |
| Who pays | You | The org owner |
| What it covers | Work in your personal context | Work in the org context |
When you switch between personal and org contexts, the billing source switches too. Personal campaigns use your personal credits. Org campaigns use the org's credits.
If your team uses Autopilot heavily, enable auto-recharge on the org to prevent work from stalling when credits run low. Set per-member limits to keep spending predictable.