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How Organizations Work

Organizations are shared workspaces for teams. Understand what's shared, what's separate, and how the personal and organization contexts differ.

An organization is your shared workspace. When you work with partners, employees, or clients, an organization lets everyone access the same campaigns, Spaces, agents, and credit pool, while keeping your personal account separate.

Personal vs Organization

Vibey has two contexts: your personal account and your organization. You switch between them from the sidebar. Almost everything in Vibey is scoped to whichever context you are in.

WhatPersonalOrganization
Vibey (CEO)Your personal VibeyA separate Vibey for the org
AgentsYour personal teamA separate team for the org
SkillsSkills on your personal agentsSkills on the org's agents
CampaignsYour personal campaignsThe org's shared campaigns
SpacesYour personal Spaces (including Personal Space)The org's shared Spaces
MissionsMissions in personal SpacesMissions in org Spaces
DeliverablesDeliverables from personal workDeliverables from org work
IntegrationsYour personal integrationsThe org's shared integrations
Campaign BrainIn personal campaignsIn org campaigns
Company BrainNot applicableShared across the org
Customer BrainYours aloneOrg-scoped, shared across the org
Agent BrainOn personal agentsOn org agents
ConversationsPrivate to youShared across all org members
CreditsYour personal creditsThe org's shared credit pool

What IS shared across both

WhatHow it works
User BrainYour User Brain is yours. It follows you across personal and organization contexts. Every agent in both contexts can access it (unless you toggle access off).
Your profileYour name, email, avatar stay the same everywhere
Your Personal SpaceYour private Space stays yours, even when you switch into an org context

What this means in practice

When you switch to your organization context:

  • You see the org's agents, not your personal ones. You may have hired a copywriter for your personal account and a different copywriter for the org. They are separate employees with separate skills and brain training.
  • You see the org's campaigns and Spaces, not your personal ones. Work done in org Spaces is visible to all org members.
  • You see all org conversations with each agent, not just your own. Every member's chat threads are visible. You can toggle between "all" and "mine" in the sidebar.
  • You can use org-context integrations in two scopes: Personal (only you in that org) or All Org (shared with everyone in the org).
  • Credits come from the org's shared pool, not your personal balance.
  • The org's Company Brain and Customer Brain are available to org agents.

Roles and Permissions

RoleWhat they can do
OwnerEverything: billing, team management, campaigns, settings, invitations. Can delete the organization.
AdminManage team, campaigns, and agents. Can invite members. Cannot change billing.
CreatorCreate and edit campaigns and Spaces, send missions, work in Team. The default working role.
EditorEdit existing work, cannot create new campaigns
ViewerRead-only access to campaigns and deliverables

Inviting Members

1

Open Account Settings

Navigate to Account Settings → Organization.

2

Invite by email

Enter the email address of the person you want to add.

3

Assign a role

Choose their access level from the roles above.

4

They accept

The invitee gets an email and joins your organization once they accept. If they do not already have a Vibey account, they go through the org-only invite flow and land directly inside the org.

Pending invitations are deduplicated. You can only have one pending invite per email at a time. Revoke or update via Members.

Managing Members

From Account Settings → Organization, you can:

  • See all current members, their roles, and status
  • Change a member's role
  • Remove members from the organization
  • View and manage pending invitations

How Access Works Across the Org

  • Campaigns are visible to all members based on role permissions
  • Agents are shared. The team you build in the org is available to all members
  • Conversations are shared. Every member can read every conversation with an agent in the org. You can only edit or delete your own conversations. Use the toggle in the sidebar to switch between viewing all conversations or just yours.
  • Campaign Brain, Company Brain, and Customer Brain are shared at the org level. All members working in the org see and feed the same brains
  • Credits come from a shared pool managed by the owner

Integration Scoping

In organization context, each new integration connection has a scope:

  • Personal (default): visible and usable only by the member who connected it, inside that org.
  • All Org: shared with all org members.

Multiple Connections Per Integration

You can connect multiple accounts for the same integration in one org (for example, two Instagram accounts or two Gmail accounts).

  • The Manage view groups each integration and lists each connection separately.
  • Org shared connections support a single default per integration (used as fallback).

Permissions for All Org Connections

  • Only Owner and Admin can create, disconnect, or set default for All Org connections.
  • Any member can connect and manage their own Personal org-context connections.

Personal-Only Exceptions

  • Fathom: Personal-only.
  • Fireflies: Personal-only.

Organization Settings

Manage your org from Account Settings → Organization:

  • Organization name and slug Your team's identity
  • Delete organization Permanently removes the org and all associated data (owner only)

Start by inviting one or two key team members with the Creator role. This gives them enough access to work independently (creating campaigns, sending missions, working in Spaces) without touching billing or org settings.